User-centric Identity and the Enterprise – A collision in the making?

It has been awhile.  Just returned from Digital ID World.  Great discussions and enlightenment on my part.  I have seen a few blog discussions about the Patrick Curry /
Kim Cameron session on user-centric identity in the enterprise.This is a great discussion and I believe that user-centric identity (as manifested in the user experience) is likely to arrive at the enterprise much like the Internet did – I am here, deal with it.  I see an interesting contradiction in the drivers.  The user’s want control of their information / identity.  I have heard user’s voice their objection to a corporation mandating a federation with what they perceive as their personal information – classic example, 401K accounts.  On the flip side, the motivation for the corporation is to provide federation as a means to reduce the cost of support, primarily in password resets for the many accounts – a significant cost.  Allowing a user to be in the middle of, or decide, on a federation or passing of “identity” information allows the user to negate this corporate cost driver. 

I suppose if we have an intersection of user-centric identity and corporate-mandated federation we might have a win-win compromise if most users choose to federate and those that chose otherwise are savvy enough to manage their own passwords and don’t call the help desk for a reset.  Then every one would be happy – yea, right.

Actually I am optimistic that user-centric and enterprise federation will result in a better world, I just haven’t figured out all the details quite yet.

 Mike

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